A: You no longer have to miss issues of your favorite magazines because you forgot to renew in time! Zinios automatic renewal option puts you in control of your subscription by allowing you to receive convenient, uninterrupted delivery of your magazine without having to worry about renewing. You can cancel or turm off Continuous Service for your subscription at any time and receive a full and hassle-free refund for any undelivered issues.
With automatic renewal, you will be notified and billed automatically at the end of your subscription's term at the market rate for your subscription. The renewal will be billed to the card originally used to make the purchase. If that card has expired or the account has closed, you will receive a renewal notification by email that will give you an opportunity to update your billing information. If you change your mind and decide not to automatically renew a particular magazine, simply contact customer support with your request. Similarly, you can contact customer support if you would like to turn automatic renewal ON for a subscription. Note: the automatic renewal option is not available for every magazine. Please contact customer support for availability of this option for a particular title.
A: If you have more than one Zinio account, we can merge them into one account. Please let us know what email addresses your accounts are registered to and which email address you prefer as you master Zinio login. Once merged, you will be able to view all your magazines.
Please send your request to email@example.com
Q: How can I view my magazine in a web browser? How can I view it offline?
A: Once you've created a Zinio account, you'll be able to access the magazine in two ways: with the online (web browser) version of the Zinio Reader, or with the downloadable software version of the Zinio Reader.
1. To view your issue online through a web browser, simply login at www.zinio.com and click on My Library in the blue Welcome box in the upper right area of the homepage. Then, click on the cover of the magazine you want to read and it will open in a new browser window.
2. To download the Zinio Reader to read your issue offline, please click on the following link and run the program: http://www.zinio.com/getreader. Please use the same email and password you used to create your Zinio account.
Once installed, your magazines will download to your computer. After the initial download, you will be able to read them even if you are not connected to the internet.
A: Zinio's reader apps are not compatible with Linux.
The various platforms where you can enjoy Zinio magazines are as follows.
The online (web browser) version of the Zinio Reader is compatible on systems with Adobe Flash 9 or higher installed.
The offline version of the Reader, which you can use whether or not you're connected to the internet, is currently compatible with Windows (7/Vista/XP), and Mac OS (10.6 or higher except for Power PC models)
You can download the software here: http://www.zinio.com/apps/desktop.jsp
Zinio Reader Applications are available for the iPhone, iPod Touch, and iPad - You can find them by clicking here.
Zinio Reader for Android 2.2, 2.3, 3.0 and above is available at this time as a downloadable app from the Market:
The Zinio App for Kindle fire can be found at zinio.com/help
The Zinio App for HP's Touchpad can be found by searching Zinio in the HP App Catalog.
The Zinio Reader is not currently compatible with Windows Mobile, Blackberry (or other PDA's) or reading devices such as the Sony Reader, Nooks or Kindle(original) - although we are working now to expand the capabilities of the Zinio Reader to include more mobile devices. Note: an app for the Blackberry Playbook is in development and will be available sometime in 2012.
A: With Zinio the magazines are saved directly withing each readers application folder, these files cannot be moved or relocated. They need to be in the default folder and they need to be accessed through each Reader directly.
If you are going to get a new computer, you will need to download and install the Reader on the new system and re-download the publications. Backing up of these files will not allow for their access on a different system then the one originally downloaded on, and in some cases my corrupt the files on the current system. If this happens, you will need to delete and re-install the reader and re-download all your publication.s The publication files are located in the My Zinio Library on the C: drive. This folder is located in the My Documents folder and has a shortcut on the desktop.
A: Yeah, you can access Zinio Reader just install Zinio Reader 4 on
A: No. There is no expiration and no limit to how many times you can view your magazines!
A: Unfortunately due to the nature of the content we provide and the DRM protection rules that we must abide by, your digital edition of can only be downloaded in the (.zno) format.Each issue is optimized for a rich magazine reading experience through the Zinio Reader software
A: The publishers that partner with Zinio consider digital subscriptions as separate from print subscriptions. If your preference is for the digital version, you can contact the publisher to have them switch your subscription to digital, if they have that capability. If not, simply cancel your print subscription and purchase a new subscription through Zinio.com.
When you contact the publisher, don't mention "digital" until they locate your account. Ask to simply "verify my subscription". They'll ask for your zip code and last name. Once they've found your account they can give you details. If they can switch your account to digital, be sure to provide the SAME email address that you've used to create your Zinio account with. Future issues will be delivered digitally. Please remember that it can take up to 4 weeks for the switch to occur. If you miss any issues during that time, please contact Zinio at firstname.lastname@example.org to request that they be added to your account.
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