Zinio Android App Frequently Asked Questions



Q: How can I delete a publication?

A: If you have downloaded a publication and want to delete it to free up space on your device, tap "Edit" at the top of the app, then tap the 'X' icon in the middle of the publication you want to delete. Once you confirm, the downloaded publication will be deleted. Tap "Done" to return to your Library. The deleted publications will need to be downloaded again in order to view.



Q: Why is my publication missing some pages?

A: There may have been a problem with your initial attempt to download this publication. Please delete and restore the issue to view it.

From your Library, tap "Edit" at the top of the app, then tap the "X" icon over the publication you want to delete. Once you confirm, the issue will be deleted. Tap "Done" to return to your Library. The publication will start downloading again the next time you open it.

Q: Why aren't adult titles available on my Android device?

A: Zinio must abide by the guidelines set forth by Google in order to have our app available in the Android Market. One of those guidelines currently prohibits content deemed mature. We are sorry that certain titles are not currently available on the Android. They are, however, viewable on Zinio.com or by installing the Zinio Reader on a conventional laptop or desktop.



Q: Can a subscription that I purchase from the Android app be viewed on a computer or other supported device?

A: Yes! When you purchase something through Zinio—whether it is from the Android app or Zinio.com—you can view it on any of our supported operating systems and devices or directly on Zinio.com (Adobe Flash required).

Q: Why are some titles in my Zinio library not viewable on my Android device?

A: If there is a title that you own that you don't see in your Library, please give it some time. Our entire library of tens of thousands of issues will soon be available for the Android!

We are working diligently to offer access to our entire catalog of thousands of magazines and books—including back issues—soon. For the most current available titles, please open the Zinio Android app and tap the "Shop" button at the top of the screen.

Q: How can I change my credit card information?

A: You can change your billing information by going to Zinio.com > Account Settings or by clicking here.

Q: Can I install the app on my Nook?

A: Zinio is not compatible with the Nook device.




Return to Top